Shipping policy

Free Shipping

We offer free shipping on orders over $100 USD. For orders below this amount, shipping charges are based on weight. Orders up to $30 receive a 25% discount on shipping, while orders up to $60 receive a 50% discount. Details are provided in the table below.

Delivery Times

All orders are shipped from our Japanese warehouse from Monday to Friday between 8 PM and 10 PM EST. Orders placed before 8 PM EST will, in most cases, be shipped the same day. Shipments to the U.S. take 5-10 business days to arrive, and shipments to other destinations take 6-10 days. Delivery times may vary depending on shipping method, destination, customs clearance, and weight. Further delays are possible due to circumstances beyond our control.

 

List of Countries Available for Delivery

https://en.senchado.jp/blogs/news/list-of-countries-available-for-delivery

 

Redirecting an Order

Unfortunately, we are not able to change the shipping address once items have been dispatched. Please make sure your shipping address is correct.